Getting Started

Setting up your agency sub-account

Sub-accounts are the individual workspaces for each client or business in your GHL agency. Here's how to set one up correctly.

📋 5 steps ⏱ ~15 min 📅 Updated 2026-04-07 English

What you will learn

This GoHighLevel tutorial walks you through setting up your agency sub-account with clear, numbered steps. Whether you are new to GoHighLevel or looking to configure getting started correctly, this guide covers everything you need. You will learn: navigate to sub accounts, enter business details, assign a snapshot (optional), set user permissions, and more. All steps work inside a standard GoHighLevel account — start a free 14-day trial if you do not have one yet.

Step-by-step guide

1

Navigate to Sub Accounts

From your Agency View, click Sub Accounts in the left sidebar, then click + Add Sub Account.

2

Enter business details

Fill in the business name, address, phone number, email, and website. These details are used in communications and reports.

3

Assign a snapshot (optional)

Snapshots are pre-built configurations. If you have a snapshot for your industry or use case, apply it here to pre-populate funnels, workflows, and settings.

4

Set user permissions

Decide which team members can access this sub-account and at what permission level (admin, user, etc.).

5

Configure notifications

Set up email and SMS notifications so the right people are alerted to new leads, appointments, and messages.

💡 Once this is set up, GoHighLevel handles the rest automatically. Start your free trial →

Frequently asked questions

How do I navigate to sub accounts in GoHighLevel?

From your Agency View, click Sub Accounts in the left sidebar, then click + Add Sub Account.

What is the first step to setting up your agency sub-account?

The first step is to navigate to sub accounts. From your Agency View, click Sub Accounts in the left sidebar, then click + Add Sub Account.

Do I need a GoHighLevel account to follow this tutorial?

Yes. This guide requires an active GoHighLevel account. You can start a free 14-day trial at gohighlevel.com — no credit card is required.

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