Email & SMS

How to create email templates in GHL

Build a library of reusable email templates to save time and keep your communications consistent.

📋 6 steps ⏱ ~18 min 📅 Updated 2026-04-07 English

What you will learn

This GoHighLevel tutorial walks you through how to create email templates in ghl with clear, numbered steps. Whether you are new to GoHighLevel or looking to configure email & sms correctly, this guide covers everything you need. You will learn: go to marketing → emails → templates, choose a starting point, build with the drag-and-drop editor, use custom values (merge tags), and more. All steps work inside a standard GoHighLevel account — start a free 14-day trial if you do not have one yet.

Step-by-step guide

1

Go to Marketing → Emails → Templates

Navigate to Marketing → Emails and click the Templates tab. Click + New Template.

2

Choose a starting point

Pick from GHL's built-in template library or start blank. Categories include newsletters, promotions, transactional, and follow-ups.

3

Build with the drag-and-drop editor

Use sections, columns, text blocks, image blocks, buttons, dividers, and spacers to design your template. Keep it simple and mobile-friendly.

4

Use custom values (merge tags)

Insert dynamic content like the contact's first name using custom values. Click the merge tag icon and choose from available fields (e.g. {{contact.first_name}}).

5

Save and name your template

Give it a clear, descriptive name so you can find it later. Templates are available across workflows and campaigns.

6

Test across devices

Send a test email and check it on desktop, mobile, and in different email clients (Gmail, Outlook, Apple Mail). Use a tool like Litmus or Email on Acid for thorough testing.

💡 Once this is set up, GoHighLevel handles the rest automatically. Start your free trial →

Frequently asked questions

How do I go to marketing → emails → templates in GoHighLevel?

Navigate to Marketing → Emails and click the Templates tab. Click + New Template.

What is the first step to how to create email templates in ghl?

The first step is to go to marketing → emails → templates. Navigate to Marketing → Emails and click the Templates tab. Click + New Template.

Do I need a GoHighLevel account to follow this tutorial?

Yes. This guide requires an active GoHighLevel account. You can start a free 14-day trial at gohighlevel.com — no credit card is required.

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